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F.A.Q.

Shopping Questions:

WHAT PAYMENT METHODS ARE AVAILABLE?

Paypal is the only payment method offered. You can choose between using you Paypal account or Visa, Mastercard, Maestro, American Express & Discover without signing up for an account.

Whatever method you choose to pay, the payment will be made through PayPal, a global online payment service, it is the quickest and most reliable way to make online payments. You will automatically be forwarded to the PayPal page.

HOW & WHEN WILL I RECEIVE MY CROCHET PATTERN?

You will receive your crochet pattern as soon as payment is confirmed by Paypal. Usually within a few minutes. You will the automatically receive an email including a download link for your crochet pattern.

If you choose to make an account on the page, you can access & download your crochet pattern from the Joy of Motion page as well.

Check spam folder & add Joy of Motions email address to your contact list if you don’t get your purchase immediately.

WHAT EXACTLY DOES A CROCHET PATTERN PURCHASE INCLUDE?

  1. A PDF file with the pattern.
  2. FREE support, follow up & updates.

Test the patterns quality by signing up to newsletters to download & get a free pattern to try.

HOW MANY TIMES CAN I DOWNLOAD MY CROCHET PATTERN?

Once downloaded – please keep your file safe. You will be able to download the file from the shop/email more than once – but keep it safe on your own computer as well – in case there will be changes to the pattern link in the future.

If you for some reason have lost your link, just contact Joy of Motion with order detail to get a new link for pattern download.

WHAT ARE THE REFUND POLICIES?

 We do not issue refunds for digital products (i.e. crochet patterns, digital cources) once the order is confirmed and the product link is sent. Read more here.

CAN I SELL CROCHETED ITEMS MADE WITH YOUR CROCHET PATTERNS?

YES, however: Crochet patterns can be used to produce & sell handmade, but you are required to let Joy of Motion know & credit Joy of Motion as the designer. Reselling the pattern itself is of course not accepted.

Frequently Asked Questions:

Send me an email to hello✩joyofmotioncrochet.com & I’ll get back to you as soon as possible.

I’m getting a huge amount of emails these days, & strive to answer as fast as possible.

My policy is to answer any contact within 3-5 days on weekdays, & I strive to do so. If I’m really busy I will come back to you as soon as I’m able to.
Please don’t get worried if you don’t have your answer on weekends – they are exactly that to me as well – my days off.

This means: contacting me after the working day is finished on Thursday might mean that I’m not able to contact you until Monday.

Remember there might be differences in our time-zones.

I always answer all emails.

Just send me an email & describe what you are looking for. I’m would love to hear how you’d like to work with me.

Feel free to share any blog posts & use the share buttons on the posts as much as you’d like. Pleas link back to me if you happen to mention anything you have learned from my blog or shop.

Learn more about Joy of Motion & the story on the about pages.

FREQUENTLY ASKED QUESTIONS CROCHET EVERYDAY BLISS MEMBERSHIP:

No, you can be a member as long as you’d like. However the amount of months you sign up for, you’ll be committed to. When you sign up you can choose how many months you’d like to pay for 1, 6 or 12. If you pay for just one month, you won’t be billed for another, as long as you stop your membership before that month ends.

It’s EASY, you can stop your membership yourself. Just login & access your profile. Then there’s a button where you can stop it yourself, no need to wait for me. However, you’ll keep the access to the membership until the full month has passed.

Be advised, that if you unsubscribe, you’ll have to become a member again & the price might be different.

No, the price you get when you sign up will be the price you pay forever.

Ex.

  • If you sign up for a monthly membership at $9.97, you’ll keep the monthly price even though new members who signs pays more.
  • If you sign up for annual payment, you’ll keep paying an average of $6.97 / month & get billed the price for 12 months annually.

 

Changing billing plan will change your monthly price.

Ex.

Be aware that if you decide to go for a monthly price of $9.97 now, but decide after 1 month that you’d like the annual plan, the annual plan will then be priced $6.97 / month or higher if the price has increased.

When registering the first time you’ll agree to a recurring plan with Paypal.
That means that you will automatically be charged every month, every 6th months or every year, depending on you payment plan.

Yes. A PayPal account is free to set up.

The short answer is: Crochet patterns, crochet resources, crochet calculators & a crochet community.

For more details view the detailed description further up on the sales page.

There isn’t a specific type of crochet patterns included in the membership. However the types of patterns included is typically for women. Everything from crochet garments to crochet accessories.
Note: The 2 premium patterns added each month can be any crochet pattern, within any category.
These will only be included for a limited time.

Also included is ad-free PDF versions of FREE crochet patterns already available on the Joy of Motion Crochet website, with new patterns added regularly. These will stay forever.

There isn’t a specific skill level for the crochet patterns included in the membership. However the skill level is typically ranging from beginner to intermediate.
Note: The skill level for the crochet patterns included can be any skill level, however the support from the community & designer is offered to master the patterns.

The premium crochet patterns inside the membership will mostly be newly published crochet patterns that haven’t been shared before. However in some cases the crochet patterns included in the membership can be crochet patterns designed & published at any time.

Note: If you already have purchased the crochet pattern included inside the membership, no refunds or exchange of patterns is included.

There will be 2 new premium crochet patterns every month. There will be added new crochet resources such as workbooks, cheat sheets & checklists regularly, averagely a minimum of 1 each month. New ad-free versions of crochet calculators will be added occasionally, depends on development & needs. New coupon codes for yarns ect. will be added when available.

Ad-free PDF versions of crochet patterns available on the website will be added regularly, when published.

When you become a member you’ll receive an email with the link to the Facebook community. Click the link & request to become a member. We’ll go through requests multiple times each week to add new members based on member requests.

Allow a few days for your request to be granted, as we’ll need to check that your membership status is active before we add you to the group.

Yes, only paying members will have access.

Note: Members with inactive subscriptions will be removed from the Facebook group weekly.